Terms of Service


All sales are final. No refunds or exchanges.


Most orders are shipped immediately. But for some special orders please allow 7 business days for order processing and verification, and an additional 10-14 business days for delivery. Once your order has shipped you will receive a tracking email.

PARADISE is not responsible for any lost or stolen packages.

If you have any questions regarding the status of your order, please refer to your tracking email and/or send an email to: help@paradise.nyc.


Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the local customs office. Payment of these charges and taxes is the responsibility of the recipient and will not be covered by PARADISE.


Customers should check local postal regulations for restricted items, as PARADISE cannot be held liable for any items that are not accepted into the destination country.